Dear Valued Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the facilities and amenities of our resort, as well as the convenience of being close to Hoiana Shores Golf Club.Your kind remarks about the dining experience are truly appreciated. And we look forward to having the pleasure of welcoming you back for another memorable visit.Sincerely,New World Hoiana Hotel
Dear Mr. Wai Kei,Thank you for choosing to stay with us and for taking the time to share your feedback.We’re pleased to hear that you enjoyed the facilities, services, and the convenience of early check-in and late check-out. Regarding the breakfast arrangement and additional charges, please kindly note that a surcharge applies when the number of guests exceeds the standard occupancy for the room. As for the room upgrade, while our hotel does not feature suite categories, we always strive to allocate the best available rooms within the booked category for a comfortable stay experience.Your comments are much appreciated and have been shared with the team as we continue to enhance our services. We hope to have the opportunity to welcome you back for another enjoyable visit.Sincerely,New World Hoiana Hotel
